Terms of Use

1 Who provides Fango

Fango is developed and provided by:

Valtteri Isokorpi
Anolinintie 6
28400 Ulvila
Finland

Email: support@fango.fi — this is the fastest way to reach us, and we read every message. Fango is operated by a natural person established in the European Union; there is no separate company entity and no VAT registration, so no company or VAT number is stated.

2 Acceptance of Terms

Fango is a food waste tracking app intended for personal use. By downloading or using Fango, you agree to these Terms of Use. If you do not agree, please do not use the app.

The app may only be used for lawful, personal purposes. Misuse, copying, reverse engineering, or modification of the app is prohibited, except where such acts are expressly permitted by mandatory law.

3 Subscription

Fango is an auto-renewable subscription that unlocks all features. Monthly and yearly subscription options are available.

Prices vary by region and currency. The applicable price is always displayed for confirmation before your purchase is finalised.

Payment will be charged to your Apple ID (App Store) or Google Play account at confirmation of purchase. The subscription renews automatically at the end of each billing period unless cancelled at least 24 hours before the period ends. Your account will be charged for renewal within 24 hours prior to the end of the current period.

Family sharing. There is no separate family subscription. When a household includes a member with an active subscription, the other members of that household get the paid features without a subscription of their own. That right lasts only as long as the subscription does: when it ends, or the subscriber leaves the household, the other members' paid features return to the free tier. No stored data is lost. Any member may buy their own subscription at any time.

A subscription is always personal. No household member can buy, change, cancel or even see another member's subscription — it is managed solely through the purchaser's own App Store or Google Play account. A member who holds an active subscription also cannot be removed from a household.

As a general rule, subscription fees are not refunded for the current billing period. This does not limit any mandatory statutory rights you may have as a consumer — including the right of withdrawal (section 5) and your rights if the service is faulty or not as described (section 10). Refund requests are processed by the store through which you purchased (Apple App Store or Google Play) under their respective policies. Fango does not handle payment information directly — all billing is managed by Apple or Google under their respective terms.

4 Free Trial

New subscribers get a 1-month free trial. No charge is made during the trial period.

Unless the subscription is cancelled before the trial ends, it automatically converts to a paid subscription at the end of the trial period.

If you activate a paid subscription during the trial period, the remaining trial time will be forfeited.

You can cancel the trial for free at any time before it ends:

iPhone: Settings → [your name] → Subscriptions → Fango → Cancel Subscription
Android: Google Play → Profile → Subscriptions → Fango → Cancel Subscription

5 Your right of withdrawal

As a consumer in the EU or EEA you have a statutory right to withdraw from a distance contract within 14 days without giving any reason.

Who to address it to. Your subscription is sold and billed by Apple or Google, not by us — they are your contracting party for the purchase. A withdrawal or refund request therefore goes to the store you bought from, and we cannot process it on their behalf:

App Store: reportaproblem.apple.com
Google Play: Google Play refund request

When the right can end early. For digital content and digital services, EU law allows the right of withdrawal to lapse once performance has begun with your express prior consent and your acknowledgement that you thereby lose it (Directive 2011/83/EU, Art. 16(m)). Because the paid features unlock immediately on purchase, the store may treat the right as spent for that reason. This does not affect your rights if the service is faulty — see section 10.

You do not need this right in order to stop paying: the free trial can be cancelled at any time before it ends at no cost, and a subscription can be cancelled at any time (section 6).

6 Cancellation

You may cancel your Fango subscription at any time. Cancellation takes effect at the end of the current billing period — you retain access to all features until that date.

To cancel your subscription, go to:

iPhone: Settings → [your name] → Subscriptions → Fango → Cancel Subscription
Android: Google Play → Profile → Subscriptions → Fango → Cancel Subscription

If other members of your household were using the paid features through your subscription, that right also ends when the cancellation takes effect at the close of the current billing period.

Uninstalling the app does not cancel your subscription. Cancelled subscriptions are generally not refunded for the unused portion of the current billing period, without prejudice to any mandatory statutory consumer rights.

7 Use of Service

Fango is intended for adults. A minor may use the app under the supervision of a parent or guardian, who is responsible for ensuring that these terms are followed on the minor's behalf. The app is not directed at children under 13.

Age and consent. Some parts of Fango run on your consent — the optional analytics opt-in, sending a receipt for scanning, and family sharing. Under Article 8 of the GDPR that consent is valid on its own only from the digital-consent age in your country: 16 in Germany and the Netherlands, 14 in Spain, and 13 in Finland, Sweden, Norway and Denmark. Below that age a parent or guardian must give or authorise it. Because Fango has no registration, it does not ask for your age and cannot verify it — which is why this responsibility rests with the guardian.

Family sharing. You can share your fridge, shopping lists and statistics with a household of up to four people. Content you add in a household is visible to every member, and they can edit and delete it — so share only what you are content for others to see and change. An invite code gives its holder access to the entire contents of the household; treat it accordingly and do not publish it. When the last member leaves a household, the household and all of its contents are deleted permanently.

The household itself. Whoever creates a household owns it. If they leave, ownership passes automatically to the member who has been in it longest. A member can only be removed from a household by a member with an active subscription, and a subscriber cannot be removed at all. Anyone may leave at any time, and leaving returns their own data to their device unchanged. Anyone can be invited to a household, including a minor family member; because there is no registration, Fango does not ask for age and cannot verify it, so the adult who created the household is responsible for who they invite and what is shared in it.

Fango reserves the right to modify, suspend, or discontinue the app or its features without separate prior notice. Fango may also suspend or terminate access for any user who misuses the app or breaches these terms.

8 Privacy

Your use of Fango is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference.

Fango works without an account, and by default what you enter — fridge items, prices, dates, shopping lists, settings and statistics — is stored only on your own device. There are named exceptions, and family sharing is the one that matters most: if you create or join a household, the shared fridge, shopping lists and marking log are stored on a server for as long as that household exists, because that is how the other members can see them. The other exceptions are receipt scanning, the "Report a problem" form, the optional analytics opt-in, and friend invites.

To run the service, Fango uses a small number of third-party providers (including RevenueCat for subscriptions, Supabase as the server and relay, Anthropic for receipt scanning, and Resend for bug-report emails) and keeps minimal pseudonymous data such as abuse-prevention counters and opt-in analytics. The Privacy Policy describes each of these in full, together with retention periods and your rights.

9 What the app does — and what it does not do

This section describes how Fango works, so that you know what to expect from it. It is a description of the product, not a limitation of your rights.

Fango does not read the date printed on your food. It never sees the packaging. A reminder date is an estimate derived from the typical shelf life of that type of product, or a date you entered yourself — not the best-before or use-by marking on the package. The app labels an estimated date as an estimate. Where the two disagree, the package is right and Fango is wrong.

Fango cannot detect spoilage. It does not know how the food was transported, how long it stood on the counter, how warm your fridge runs or whether the package has been opened. A reminder is a prompt to look at the food, not a verdict that it is safe or unsafe to eat. Judge food by its smell, appearance and condition, and follow the date markings and storage instructions on the package. Fango is a tool for reducing waste; it is not a food safety tool and does not replace one.

Notifications depend on your device. Whether and when a reminder arrives depends on your operating system, notification permissions, battery settings and network. Fango schedules reminders but cannot guarantee delivery.

Shared data can be changed by other people. In a household, every member can edit and delete shared content. We cannot restore data another member has deleted, nor data that was deleted along with a household when its last member left it.

Liability. Nothing in these terms excludes or limits any liability that cannot be excluded or limited by agreement under applicable law. In particular, liability under product liability legislation cannot be restricted by contract, and these terms do not attempt to restrict it — nor do they limit liability for death or personal injury, for gross negligence or intentional misconduct, or any mandatory statutory rights you have as a consumer. Beyond that, and only so far as the law permits, we are not liable for indirect or consequential loss.

10 If the app does not work as described

Fango is digital content supplied to you as a consumer, and it must match the description given here, in the app stores and in the app itself, and be fit for the purpose such an app is normally used for. If it does not, you have statutory remedies under EU law implementing Directive (EU) 2019/770 — in the first instance to have the service brought into conformity, and if that fails or is not done within a reasonable time, a price reduction or termination of the contract.

Because Apple or Google is your contracting party for the purchase, a claim for a price reduction or a refund is made to that store (section 5). Tell us as well, at support@fango.fi — we fix reported faults, and a report from you is usually the fastest way to get one fixed. You can also send a report from inside the app: Settings → Report a problem.

We supply the updates, including security updates, that are necessary to keep Fango in conformity for as long as a consumer can reasonably expect given the type of app and the terms of the contract.

11 Changes to These Terms

We may update these Terms of Use from time to time — for example when a feature changes or the law does. When we do, we update the Effective Date at the top of this page.

If a change materially affects your rights or obligations, we will notify you in the app at least 30 days before it takes effect. The notice will say what is changing, when it takes effect, and that you may reject the change by cancelling your subscription and discontinuing use before that date — and it will say expressly that continuing to use Fango after that date will be taken as acceptance. Without such a notice, continued use is not acceptance of a material change.

Minor changes that do not affect your rights or obligations — corrections, clarifications, contact details — take effect when published.

12 Applicable Law and disputes

These terms are governed by Finnish law. If you are a consumer resident in another EU or EEA country, this choice does not deprive you of the protection of the mandatory provisions of the law of your own country of residence (Regulation (EC) No 593/2008, Art. 6(2)). Whichever is more favourable to you applies.

You may always bring proceedings in the courts of the country where you live, and we will bring any proceedings against you in the courts of your country of residence (Regulation (EU) No 1215/2012, Arts. 17–18).

We would rather settle any disagreement directly — write to support@fango.fi and we will answer. Beyond that, a consumer in Finland may refer the matter to the Consumer Disputes Board (kuluttajariitalautakunta.fi) after first contacting the Consumer Advisory Service, and a consumer elsewhere in the EU may contact their national consumer ADR body or the European Consumer Centre in their country (eccnet.eu). We are not obliged, and have not undertaken, to use a particular ADR body.

13 Contact

For questions regarding the app or these terms, please contact us:

Email: support@fango.fi

Postal address and provider details are in section 1. We aim to respond to all inquiries within 30 days, and usually much sooner.

To report a security vulnerability, please write to the same address with "security" in the subject line. See also security.txt.